SETYORINI, Tuti; YOLANDARI, Marni. Effect of Service Quality on Customer Satisfaction PT. Pos Indonesia (Persero) Kupang Branch. Journal of Practical Management Studies, [S. l.], v. 1, n. 1, p. 01–06, 2023. DOI: 10.61106/jpms.v1i1.1. Disponível em: https://jurnal.jalaberkat.com/index.php/jpms/article/view/1. Acesso em: 16 jan. 2026.